SIP Howdy: Hassle-Free Returns, Your Satisfaction is Our Commitment!

SHIPPING

Most orders will be shipped via the United States Postal Service First Class Mail. This is trackable and normally arrives within one to three days. Some orders may ship via FedEx Ground® or UPS Ground. Delivery times range depending upon the distance to the destination.

RETURNS

Our policy lasts 21 days, for unopened items only. If 21 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused, unopened and in the same condition that you received it. It must also be in the original packaging.

Additional non-returnable items:

• Gift cards

To complete your return, we require a receipt or proof of purchase (Order #).

There are certain situations where only partial refunds are granted (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error
• Any item that is returned more than 30 days after delivery

REFUNDS (IF APPLICABLE)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.